Terms & Conditions

Last updated: August 2026

Welcome to Nazuri. These Terms & Conditions apply when you access Nazurico.com, create an account, purchase products from us or otherwise use our website and services. By using our website or placing an order, you agree to these Terms & Conditions. Nothing in these Terms & Conditions is intended to limit any rights you may have under applicable South African law.

1. About Nazuri

This website is operated by:

Nazuri (Pty) Ltd
Registration Number: 2026/579048/07
Website: Nazurico.com
Email: shop@nazuri.com
Telephone / WhatsApp: 072 960 6827

Postal Address:
8 Swarthout Street, St Dumas, Kuilsriver
Western Cape, 7580, South Africa

2. Our Products

We take care to present our products as accurately as possible. Please note: colours may appear slightly different depending on your screen or device; measurements may vary slightly between styles, fabrics and suppliers; product availability is subject to stock availability.

3. Pricing

All prices displayed on Nazurico.com are shown in South African Rand (ZAR) unless otherwise stated. The price displayed at checkout will be the price applicable to your order, subject to correction of obvious errors. Any applicable delivery charges will be disclosed before you complete your purchase. We reserve the right to change our prices at any time. A price change will not affect an order that has already been accepted by Nazuri.

4. Placing an Order

When you place an order through Nazurico.com, you are making an offer to purchase the selected products. You are responsible for ensuring that the information supplied during checkout is complete and accurate. Nazuri may decline or cancel an order where reasonably necessary, including where a product is unavailable, a pricing error has occurred, payment cannot be verified, or we reasonably suspect fraudulent activity.

5. Payment

Online payments are processed securely through PayFast or another payment option clearly displayed during checkout. By submitting payment information, you confirm that you are authorised to use the selected payment method. Nazuri does not intentionally store complete credit or debit card details on its own systems.

6. Shipping & Delivery

Nazuri products may be sourced internationally. Please allow approximately 7–14 working days for internationally sourced orders to arrive in South Africa. Once ready for local dispatch, orders are handed to our courier partner. Our primary South African courier partner is The Courier Guy. Local delivery typically takes approximately 1–2 working days after handover. These timeframes are estimates. Please refer to our separate Shipping & Delivery Policy for further information.

7. Delivery Information

You are responsible for providing an accurate delivery address, contact number and other information required to deliver your order. If incorrect information results in a failed delivery, additional charges may apply.

8. Returns & Exchanges

We want you to love your Nazuri purchase. For ordinary size exchanges and change-of-mind requests, please contact us within 48 hours of receiving your order. Eligible items must generally be returned within 7 days of delivery. Products must be unworn, unused, unwashed, in original condition with tags and packaging intact. For voluntary returns, courier costs are for the customer’s account. Returned items are inspected before processing.

9. Damaged, Defective or Incorrect Products

If you receive an incorrect, damaged or defective product, please contact us as soon as reasonably possible. Providing clear photographs may help resolve your query more quickly. Where a product is defective or does not meet quality standards required by law, you may be entitled to a repair, replacement or refund.

10. Bedding & Hygiene-Sensitive Products

For hygiene reasons, opened or used bedding may not qualify for a voluntary change-of-mind return. This does not remove any rights where bedding is defective, damaged, or incorrectly supplied.

11. Sale & Final-Sale Items

Products clearly identified as Final Sale may not qualify for voluntary change-of-mind returns. Purchasing at a reduced price does not remove statutory rights regarding defective goods.

12. Website Accounts

You are responsible for providing accurate account information, keeping login credentials confidential, and preventing unauthorised access. We may suspend an account where reasonably necessary to protect Nazuri or our customers.

13. Personal Information & Privacy

Nazuri processes personal information in accordance with our Privacy Policy and applicable South African data-protection law. Please read our Privacy Policy for detailed information.

14. Cookies & Advertising Technologies

Nazurico.com may use cookies and similar technologies for essential functionality, analytics, customer experience and advertising, including Google Analytics, Meta Pixel, and TikTok Pixel.

15. Marketing Communications

Customers may choose to subscribe to Nazuri marketing through email and WhatsApp. You can unsubscribe at any time.

16. Promotions & Discount Codes

Promotions and discount codes may be subject to additional terms. Unless otherwise stated, promotions are available for a limited period, cannot be exchanged for cash, and are subject to product availability.

17. Intellectual Property

The content of Nazurico.com, including the Nazuri name, branding, logos, photographs, graphics, website design and written content, is owned by or licensed to Nazuri. You may not reproduce, distribute or commercially exploit Nazuri content without permission.

18. Website Availability

We aim to keep Nazurico.com available but cannot guarantee uninterrupted or error-free access.

19. Third-Party Services & Links

Nazurico.com may contain links to third-party websites or services. Nazuri is not responsible for independent third-party websites.

20. Limitation of Liability

Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable South African law. Nothing in this clause limits your rights under the Consumer Protection Act or other applicable legislation.

21. Events Outside Our Reasonable Control

Events outside our reasonable control may affect our ability to fulfil orders. These may include severe weather, transport disruptions, customs delays, industrial action, or governmental actions.

22. Changes to These Terms

We may update these Terms & Conditions from time to time. The version published on Nazurico.com at the relevant time will apply. Material changes will not retrospectively remove rights from existing transactions.

23. Governing Law

These Terms & Conditions are governed by the laws of the Republic of South Africa.

24. Questions & Complaints

If you have a question or complaint, please contact us:

Nazuri (Pty) Ltd
Registration Number: 2026/579048/07
Email: shop@nazuri.com
Telephone / WhatsApp: 072 960 6827

Postal Address:
8 Swarthout Street, St Dumas, Kuilsriver
Western Cape, 7580, South Africa