Privacy Policy

Last updated: August 2026

At Nazuri, your privacy matters to us. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit Nazurico.com, create an account, make a purchase, subscribe to our communications or otherwise interact with us.

Nazuri (Pty) Ltd processes personal information in accordance with applicable South African data protection legislation, including the Protection of Personal Information Act, 4 of 2013 (“POPIA”).

1. Who We Are

Nazuri (Pty) Ltd
Registration Number: 2026/579048/07

Website: Nazurico.com
Email: shop@nazuri.com
Telephone / WhatsApp: 072 960 6827

Registered Nazuri (Pty) Ltd

For purposes of POPIA, Nazuri (Pty) Ltd is the responsible party in respect of personal information processed through our website and services.

2. Information We Collect

When you shop with Nazuri or interact with our website, we may collect information including:

Your name and surname
Email address
Telephone or WhatsApp number
Billing and delivery address
Order and purchase history
Account login and profile information
Communications you send to us
Returns and exchange information
Marketing preferences
Website usage and browsing information
Device, browser, IP address and similar technical information
Information collected through cookies and similar technologies

Payment transactions are processed through our payment service provider. Nazuri does not intentionally store your complete payment card details on our own systems.

3. How We Use Your Information

We may use your personal information to:

Create and manage your Nazuri account
Process and fulfil your orders
Arrange delivery of your purchases
Process returns, exchanges and applicable refunds
Communicate with you regarding your order
Provide customer service and respond to enquiries
Maintain appropriate transaction and business records
Improve our website, products and customer experience
Detect and prevent fraud or misuse
Meet our legal and regulatory obligations
Send marketing communications where permitted by law
Measure and improve the effectiveness of our advertising

We will only process personal information where we have an appropriate lawful basis for doing so.

4. Email & WhatsApp Marketing

You may choose to receive Nazuri news, collection launches, product updates, offers and other marketing communications through email and/or WhatsApp.

Where consent is required, subscribing is voluntary and is not a condition of purchasing from Nazuri.

You may withdraw your consent or unsubscribe from marketing communications at any time by:

Using the unsubscribe option included in applicable email communications
Following the opt-out instructions included in our communications
Asking us via WhatsApp to stop sending marketing messages
Contacting us at shop@nazuri.com

Withdrawing from marketing communications will not prevent us from sending necessary transactional communications relating to your orders, account, payments, deliveries, returns or customer-service requests.

5. Cookies, Analytics & Advertising

Nazurico.com uses cookies and similar technologies to operate the website, understand how customers use it and support our advertising activities.

These technologies may include:

Google Analytics
Meta Pixel
TikTok Pixel
Essential website and account cookies
Shopping cart and checkout cookies

This information helps us understand website performance, improve the shopping experience and measure and personalise our advertising.

Where required, non-essential advertising and analytics cookies will be used in accordance with your cookie choices.

6. Who We Share Information With

We may share your personal information with trusted third-party service providers where necessary to operate Nazuri and fulfil your order. These may include:

The Courier Guy, our primary South African delivery partner
Other courier and delivery partners where an alternative delivery service is required
PayFast, our payment service provider, for the secure processing of payments
Website hosting and technology service providers
Email and WhatsApp communication service providers
Analytics and advertising platforms, including Google, Meta and TikTok
Professional advisers and other service providers where reasonably necessary
Government, regulatory or law-enforcement authorities where disclosure is required by law

We only share personal information that is reasonably necessary for the relevant service or legitimate business purpose.

Nazuri does not sell your personal information.

7. Payment Security

Online payments are processed through PayFast or another payment method clearly identified during checkout. Payment information is processed using the payment provider’s systems and applicable security measures. Nazuri does not intentionally retain your complete credit or debit card details on its own systems.

8. Protecting Your Information

We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure, alteration or destruction. However, no online system can guarantee absolute security. Customers are also responsible for protecting their account passwords and login information.

9. International Service Providers

Some of the technology, analytics, advertising or communications providers used by Nazuri may process or store information outside South Africa. Where personal information is transferred internationally, we will take reasonable steps to ensure that the transfer is handled in accordance with applicable data-protection requirements.

10. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, maintaining business and transaction records, resolving disputes and meeting legal, accounting and regulatory requirements. When information is no longer required, it will be deleted, destroyed or de-identified where appropriate.

11. Your Privacy Rights

Subject to applicable law, you may have the right to:

Ask whether Nazuri holds personal information about you
Request access to your personal information
Request correction or updating of inaccurate information
Request deletion or destruction of information where legally permitted
Object to certain processing of your information
Withdraw consent where processing is based on consent
Opt out of direct marketing
Lodge a complaint regarding the processing of your personal information

To exercise your rights, contact us at shop@nazuri.com. We may need to verify your identity before processing certain requests.

12. Third-Party Websites

Our website may contain links to third-party websites or services. Nazuri is not responsible for the privacy practices of independent third parties. We encourage you to review their privacy policies before providing personal information to them.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, technology or legal obligations. The latest version will always be published on Nazurico.com, together with its effective or last-updated date.

14. Contact Us

For privacy-related questions, requests or concerns, please contact:

Nazuri (Pty) Ltd
Registration Number: 2026/579048/07
Email: shop@nazuri.com
Telephone / WhatsApp: 072 960 6827

Postal Address:
8 Swarthout Street
St Dumas, Kuilsriver
Western Cape, 7580
South Africa